GDC & Operations Head
EVP - Americas & Mexico
The retail edge is becoming the intelligence edge
From factory floor to shop floor, Retail and Consumer Packaged Goods (RCPG) enterprises are experiencing a decisive shift. Once dependent on centralized cloud processing, operations are now moving closer to where data is generated, at the edge. Inventory shelves, quality-control lines and field-service devices have become intelligent endpoints that think, predict and act in real time.
Introduction: Agentic AI and the self-operating enterprise
AI has officially arrived at work. The next frontier is not simply smarter software; it is autonomy.
The convergence of GenAI, Agentic AI and edge computing is ushering in the era of the self-operating enterprise, one where the workplace does not just assist users, it acts on their behalf.
Today’s technology landscape is evolving at unprecedented speed, creating complex challenges for organizations striving to keep pace. While these advancements fuel business growth and innovation, the same technologies are increasingly exploited by cyber‑criminals to launch highly sophisticated and targeted attacks. As the threat landscape expands in scale and complexity, organizational continuity strategies must evolve beyond traditional security controls and align with the principles of true cyber resilience.
If AI is not already in your sector, it is on its way. The risks of falling behind are considerable. They range from loss of relevance for an entire business to the bleeding away of thousands of jobs and livelihoods. The full effect of the coming changes is still unclear, but the upheaval will be far-reaching.
