As medical devices evolve into highly connected, software‑driven platforms, manufacturers face growing pressure to combine real‑time safety control, advanced analytics and AI‑enabled functionality on a single hardware platform. Traditional architecture struggles to balance determinism, security and regulatory compliance while supporting rapid innovation.
OT microsegmentation: From strategy to operational scale
In recent years, the Operational Technology (OT) landscape has undergone a fundamental shift. Once isolated "air-gapped" networks have evolved into hyper-connected ecosystems integrated with enterprise IT, cloud platforms and OEM channels. While this connectivity delivers unprecedented efficiency and visibility, it has also dramatically expanded the enterprise attack surface. Lessons from recent OT cyber incidents point to a sobering reality: breaches rarely occur because organizations lack sophisticated tools.
Smarter customer support with AI
Customer support organizations are increasingly challenged by growing ticket volumes, complex queries and heightened customer sensitivity. While response libraries ensure compliance and consistency, manual searching and drafting slow down service delivery. At the same time, generic AI tools risk hallucinations, policy deviations and loss of control.
To address these challenges, organizations need a solution that embeds intelligence directly into the support workflow—without compromising security or accountability.
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Anshul Sharan Garg
Anshul Sharan Garg
Sales Head