LONDON, UK and NOIDA, India, Feb 8, 2024—HCLTech, a leading global technology company, has announced that its digital transformation partnership with Greater Manchester Police (GMP) was recognized at multiple forums.
The partnership won three golds at the UK Business Awards, one silver at the UK Customer Experience Awards and was feted at the UK Business Tech Awards for its impact and outcomes.
UK Business Awards:
- Best Innovative Product
- Best Product and Service Development
- Business Change and Transformation’ categories
UK Customer Experience Awards:
- Best Applied Technology category
UK Business Tech Awards:
- Best Use of Innovation
HCLTech has developed an interoperability platform that connects the Single Online Home (SOH), the national website for policing in England, Wales and Northern Ireland, with the Greater Manchester Police force system. This platform enables the seamless data exchange and integration between the two systems, resulting in improved efficiency and customer services for both the GMP and the public. HCLTech also developed an innovative and interoperable crime recording and management solution for GMP.
“Our partnership with the Greater Manchester Police has helped us develop new solutions and capabilities for the force that enables GMP to access the right data at the right time and in the required format,” said Ashish K Gupta, Chief Growth Officer, Europe and Africa, Diversified Industries, HCLTech. “This has led to faster crime record management and resolution of citizens’ queries and complaints.”
“Marple has been hugely successful since it was introduced to GMP. It has enabled us to reduce the time it takes to input crimes into our system by 50 percent. Staff within the Force Contact, Crime and Operations Branch have commented on how much more efficiently activities now run in the branch, thanks to the streamlined approach of the Marple interface. It is extremely rewarding to see GMP and our digital technical partners HCLTech get the recognition they deserve,” said Chris Sykes, Assistant Chief Constable, Greater Manchester Police.
About HCLTech
HCLTech is a global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, AI and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2023 totaled $13.1 billion. To learn how we can supercharge progress for you, visit hcltech.com.
For further details, please contact:
Elka Ghudial, EMEA
elka.ghudial@hcl.com
Michelle Rico, Americas
michelle.rico@hcl.com
James Galvin, ANZ
james.galvin@hcl.com
Siddhartha Bhatnagar, India
bhatnagars@hcl.com