Job description:

HCL Personnel will provide the following tasks1. Handle a large global print environment, with the following technologies2. Microsoft Windows core printing and printer driver technologies 3. LRS PullPrint technologies 4. Nuance SafeCom PullPrint technologies.5. Single - and Multifunctional Print device configuration. 6. Driver and Print Queue configuration. 7. LanFax protocols (analogue, T.37 Fax-over-SMTP, T.38 Fax-over-IP) 8. Server Load Balancing (SLB) and Cluster Technologies 9. To handle and manage all with print devices. 10. Troubleshooting and root cause analysis with MS Network Monitor / Wireshark 11. Managing Security Vulnerabilities

• To learn new features of the database and impart the knowledge to other team members.
• To manage the performance of the database.
• To independently resolve tickets within agreed SLA of ticket volume and time
• To adhere to quality standards, regulatory requirements and company policies