Job description:

1) Minimum 10 years overall cloud exp with minimum 7 yrs experience on aws cloud. Minimum 5 yrs exp in terraform.
2) Mature enough to understand the importance of application architecture in coding to terraform and understand what services connect to what. Experience working in a large project setting understanding how diff modules of an app work with each other. Preferably has worked in microservices architecture setting.
3) Experience beyond ec2, s3 etc Should have extensively worked on multiple aws projects.
4) Very strong with aws IAM policies, roles and permissions.
5) Expert with git and branching technologies. Knowledge beyond just basic branching. Should be well versed with releases, squashing, merging, pull requests, roll-backs.
6) Hands on with terraform for AWS, module creation, maps, remote states , importing infra into terraform.
7) Hands on with consuming and connecting to API s. Should understand microservices architecture.
8) Hands on with python and shell scripting.
9) Hands on with azure repos and azure devops and integration of azure devops to aws via terraform

• To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations orL3 level support and doing incident and problem management
• Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.