Job description:

L3 Oracle DBA with RAC / Performance Tuning exposure.Highlight Top-notch Exadata specialist Experience in RAC, ASM, Dataguard, Infiniband switch, storage cell Experience in Exadata health check, migration, resource management and patching/upgrade Expertise in database performance tuning Expertise in Backup and recovery Basic Requirement 10-12 years of production support experience as Oracle DBA with at least 6 years of strong experience on Exadata platform Demonstrable experience of managing high-performance, high-capacity databases in a critical production environment. Solid Oracle 11gR1/R2 RAC experience including build, general administration, troubleshooting (Break/Fix) and performance tuning skills Experience in Clusterware (GRID Infrastructure) - CRS management and configuration Skilled in Oracle ASM and Dataguard administration Expertise in SQL & Database Level performance tuning skills Expertise in backup and recovery and migration using RMAN, datapump and export/import. Experience in maintenance and management of databases using Oracle Enterprise Manager Grid Control. Experience on Solaris, Linux and AIX OS including strong shell scripting skills. Willingness to work in 24 7 Global support model. Aid development teams for analyzing issues. Excellent troubleshooting, diagnostic & analytical skills. Excellent communication & coordination skills is required. Strong initiative and sense of ownership. Expert knowledge of database scripting and automation technology Excellent written and verbal communications Experience working with offshore vendors Builds positive working relationships, works collaboratively with other team members, and is a team player. Experience in a large corporate environment Competent in Change/Release Management ( ITIL based preferably ITIL Foundation Certified)

• To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations orL3 level support and doing incident and problem management
• Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.